You can now proceed. You are leaving your house and traveling to your place of employment. Naturally, you will be here this morning at an early hour because you have an important meeting scheduled to begin in just one hour, and you know that you will need to arrive early to have enough time to prepare for this important meeting.
But as you are driving, all of a sudden, you hear it… something that sounds incredibly unusual comes from the front of your car, and then… your old car suddenly stops operating. And you are aware of what is taking place; you know, on some level, that your vehicle will not start up again. Nevertheless, you put forth an effort and continue to do so repeatedly. And after a few moments, it becomes clear to you what steps you should take next. Make a call to your local AAA and put the AAA membership you’ve had for so long but never utilized to good use, like the roadside assistance program and towing services.
But you have a question as an AAA member… “Do I have to be with my car for AAA to tow it?”
You have an important meeting ahead, and you want to call an Uber and go to work and leave your car behind for the AAA tow truck driver to drive it, right?
I will answer this and some other questions of AAA members prior to AAA towing service in this article.
So let’s get started.
What is AAA Membership, and what are AAA towing rules and services?
Before I respond to your first question, “Do I need to be with my car for AAA to tow it?” Let’s take a look at the various AAA services that are available to AAA members. Calm down and take it easy; I’ll respond to your inquiry in a matter of minutes, but in the meantime, are you aware of the benefits and services that come with your AAA Classic membership?
Simply put, it’s a service that was established to help its users resume their travels as quickly as humanly possible, like AAA towing services and road assistance.
The AAA roadside assistance program and AAA membership plans cover the following:
Mobile Battery Service – If your car doesn’t start, the AAA will provide a technician to help you when you most need it or connect you to the nearest repair shop where you can get an auto repair. He will test your battery and see what’s happening with your car’s battery; if something is off, he will probably offer you some options that could help you. Purchase an AAA-branded battery—a battery that a technician will install in your car for you.
Tire Change- AAA will provide a technician to install spare tires in your car. But what if you don’t have any light tires, or if the one you do have is deemed unsafe by the technician? Relax; in those cases, you can tow your car. It would be best if you kept in mind that AAA will not repair your tire. They will only install a spare.
Fuel Delivery- What happens if your fuel runs out? Well, then, AAA will provide you with enough fuel for you to go to the nearest gas station. If you have a request for a specific type of fuel, you need to make that request during the call for service.
Lockout/Locksmith Service – AAA will also provide a technician to help you with lockout/locksmith services for your car. But what if the technician can’t open your car or if your key is broken or lost? AAA will tow your vehicle if you want to
Vehicle Assessment Services- AAA will provide you with a technician to check connections and fluids, as well as any other kind of vehicle assessment.
Towing- AAA will help you with the best tow truck service if your car breaks or doesn’t start.
As an AAA member, you will have access to all the roadside assistance that AAA provides, like free towing, fuel delivery, request service, change a flat tire, or getting a car battery. And many more; check their website to know what your membership covers.
Let’s talk about the towing part in more detail. That’s why you are reading this article.
If I leave my car will AAA tow it?
To comply with the terms of AAA’s towing policy, you must be present for your vehicle to be towed. The situation is exactly as it is, and there is nothing you can do to change it. You need to follow AAA’s towing standards because they want to provide you with the best service possible while also looking out for your best interests.
To answer your question, the standards that AAA has established for towing are in place for both your and their protection.
You need to be there at the time of the towing so that they may verify the information on your AAA membership card and your identification with the records they already have. In order for them to do this, they require your presence. They will only give permission for the trip if the aforementioned occurs. In the event that you are present with all of this information, as well as your ID card and your AAA membership card, the operator of the tow truck will proceed with the towing.
However, if for some unexplained reason you are unable to be present at the location of the pick-up, you will need to ensure that you are present at the place of the destination in order to give all of the information that is on your ID card as well as the information that is on your AAA membership card.
However, in order to do that, you will need to seek permission from AAA. They have to give their stamp of approval before you can make that choice on your own. You do that while the call is in progress.
As I mentioned earlier, they go to such lengths in order to ensure your safety based on their road assistance policy. Your vehicle will be protected against being taken by an unknown person if you do this.
All of this information is included in the terms and services provided by AAA. If you go to that location, you will see the AAA towing policy explained in greater detail, along with many other essential aspects of your membership that you need to be aware of; thus, if you are interested in learning more, you should go check it all out.
In this piece, I explained why you couldn’t ask AAA to tow your car if you weren’t present at the location where it was to be picked up and shared with you some of the benefits that come with being a member, whether it be AAA premier membership or AAA classic membership.
As you can see from this post, AAA takes these precautions on purpose to ensure the safety of its customers. They are not being rude on purpose. Instead, they want to give you the best service possible because you are paying for their services, one of which is towing your car.
There are many more services offered by AAA; therefore, if you are curious to learn more, you should check out their website or contact AAA and become familiar with the roadside assistance they offer through AAA membership.
Did I address your question about whether or not you need to be there for AAA to tow your vehicle?